Our Policies


We offer 3 months Layaway Plan for any item you desire. We do require an initial 20% deposit of the total purchase price (including tax). The payments thereafter may be made at your convenience in accordance to the terms. Alterations & adjustments such as ring sizing, will be made at balance payoff. Expired layaways will receive an in store credit for monies received.

Jane's Jewelers offers financing through Synchrony bank . Same as cash, and other payment plans are available to fit your needs. Subject to credit approval.
Gift Certificates:

Jane's Jewelers offers gift certificates in any denomination.
Returns & Exchanges:

With a receipt, we are happy to give you a full refund within 10 days on unworn and unused items. Without a receipt, or a purchase over 30 days, we are happy to give you a store credit on unworn & used items.
Please note that special orders and altered items may be non-returnable.

Refunds are accepted within 10 days of purchase. All refunds must accompany the merchandise, "in new condition", and a copy of your receipt. No returns or refunds on Estate or Clearance items. Special orders and items that have been sized or altered for you are non-returnable.
Diamond Inspections:

We recommend every 6 months that you bring to us your diamond jewelry and have our jeweler clean & inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is always free!

We are happy to provide you with an insurance appraisal on your purchase free of charge.
Custom Work:

All custom jewelry is non-refundable and requires a 50% non-refundable deposit before the work begins. Full payment upon receipt of custom work will denote the client's complete satisfaction.