Our Policies

Layaway:

We offer 3 months Layaway Plan for any item you desire. We do require an initial 20% deposit of the total purchase price (including tax). The payments thereafter may be made at your convenience in accordance to the terms. Alterations & adjustments such as ring sizing, will be made at balance payoff. Expired layaways will receive an in store credit for monies received.
Financing:

Jane's Jewelers offers financing through Jewelry Accent/GE Capitol. Same as cash, and other payment plans are available to fit your needs. Subject to credit approval.
Gift Certificates:

Jane's Jewelers offers gift certificates in any denomination.
Returns & Exchanges:

With a receipt, we are happy to give you a full refund within 10 days on unworn and unused items. Without a receipt, or a purchase over 30 days, we are happy to give you a store credit on unworn & used items.
 
Please note that special orders and altered items may be non-returnable.
Refunds:

Refunds are accepted within 10 days of purchase. All refunds must accompany the merchandise, "in new condition", and a copy of your receipt. No returns or refunds on Estate or Clearance items. Special orders and items that have been sized or altered for you are non-returnable.
Diamond Inspections:

We recommend every 6 months that you bring to us your diamond jewelry and have our jeweler clean & inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is always free!
Appraisals:

We are happy to provide you with an insurance appraisal on your purchase free of charge.
Custom Work:

All custom jewelry is non-refundable and requires a 50% non-refundable deposit before the work begins. Full payment upon receipt of custom work will denote the client's complete satisfaction.
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